PRIVACY & COOKIES POLICY
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or shop with us.
1. Who We Are
Wild & Funk Limited
Website: www.wildandfunk.com
Email: customerservice@wildandfunk.com
We are the data controller of your personal data and responsible for protecting it in line with the UK and EU General Data Protection Regulations (GDPR).
2. What Information We Collect
We may collect and process the following categories of personal data:
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Identity Data: Name, title
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Contact Data: Billing/shipping address, email, phone number
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Payment Data: Credit/debit card or payment information (processed securely via third-party payment processors)
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Technical Data: IP address, browser type, operating system
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Usage Data: Pages viewed, time spent on site, clicks
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Marketing Preferences: Your choices about receiving marketing
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3. How We Use Your Data
We use your personal data to:
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Process and deliver orders
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Manage your account
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Send service updates (e.g., order confirmation)
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Improve our website and services
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Provide customer support
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Send marketing emails (if you opt in)
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We only collect and process data where we have a legal basis to do so — typically consent, contract necessity, or legitimate interest.
4. Sharing Your Information
We never sell your data. We may share your data with trusted third parties such as:
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Payment providers (e.g., Stripe, PayPal)
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Delivery partners (e.g., Royal Mail, DPD)
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Email platforms (for marketing if opted in)
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Web analytics tools (e.g., Google Analytics)
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These third parties are only given the data necessary to perform their services and must handle it in compliance with data protection laws.
5. International Data Transfers
Some of our service providers operate outside the UK/EU. When this happens, we ensure your data is protected through standard contractual clauses or equivalent safeguards.
6. Data Retention
We retain personal data only as long as necessary for the purposes it was collected, including fulfilling legal, accounting, or reporting obligations. Typically:
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Order information: 6 years (for tax/accounting)
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Marketing preferences: until you opt out
7. Your Rights
You have rights under UK/EU GDPR, including:
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Access to your data
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Correction of inaccurate data
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Deletion of your data (“right to be forgotten”)
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Restriction or objection to processing
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Portability of your data
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Withdrawal of consent (where consent was the basis)
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To exercise your rights, email us at info@wildandfunk.com
8. Marketing
We will only send you marketing emails if you have opted in. You can unsubscribe at any time via the link in our emails or by contacting us.
9. Cookies
We use cookies to improve your browsing experience and for analytics. By using our site, you consent to our use of cookies unless you disable them in your browser settings.
See our Cookie Policy below for more details.
10. Security
We use secure systems and encryption to protect your personal data. However, no method of transmission over the Internet is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions or concerns about your privacy or this policy, please contact:
Wild & Funk
Email: info@wildandfunk.com
Address: Unit 16F Spey House, Mandale Business Park, Durham City, DH1 1TH, United Kingdom
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the ICO (UK) or your local EU data protection authority.
COOKIE POLICY
This Cookie Policy explains how Wild & Funk uses cookies and similar technologies when you visit our website www.wildandfunk.com.
1. What Are Cookies?
Cookies are small text files placed on your device when you browse a website. They help websites remember your preferences, improve performance, and offer relevant content.
2. Types of Cookies We Use
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Essential Cookies – Necessary for the website to function (e.g. shopping cart, checkout).
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Performance Cookies – Help us understand how visitors use the site (e.g. Google Analytics).
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Functional Cookies – Remember preferences like language or location.
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Marketing Cookies – Used to show relevant ads across platforms (e.g. Facebook Pixel, Google Ads).
3. Managing Cookies
You can control or disable cookies through your browser settings. Please note: disabling some cookies may affect site functionality.
For more information, visit www.aboutcookies.org.
4. Consent
By using our website, you consent to our use of cookies in accordance with this policy, unless you disable them in your browser.
5. Updates
We may update this Cookie Policy as needed. Changes will be posted here with a revised effective date.