Terms & Conditions for Wild & Funk
Effective Date: January 2025
Welcome to www.wildandfunk.com. These terms apply when you shop with us.
1. Company Details
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Wild & Funk Limited
Website: www.wildandfunk.com
Email: customerservice@wildandfunk.com
2. Orders
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By placing an order, you confirm that:
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You are at least 18 years old
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All details you provide are accurate
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You have authority to use the payment method provided
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​We reserve the right to refuse or cancel orders at our discretion.
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3. Pricing & Payment
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All prices are listed in Pounds Sterling and include VAT where applicable.
We accept payment via all major credit cards through our third party payment provider.
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4. Shipping & Delivery
We aim to dispatch orders within 3 working days with the exception of pre-order items which are clearly marked on the product page and usually ship within 3 weeks. Shipping costs are calculated at checkout. Delays may occur due to customs or high-volume periods.
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5. Returns & Refunds
​You have the right to cancel your order within 14 days of receiving it, in line with UK and EU consumer protection laws.
To qualify for a return:
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Items must be returned within 14 days of notifying us
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Items must be unused, in original condition, and in original packaging
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Sealed items such as cosmetics, perfumes, or other personal care products cannot be returned once unsealed, due to health and hygiene reasons, unless they are faulty
Return Shipping
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You are responsible for the cost of returning non-faulty items
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We do not refund the original delivery cost unless the item is faulty or incorrect
Faulty or Incorrect Items
If your item is damaged, faulty, or incorrect, please contact us within 7 days of receipt at customerservice@wildandfunk.com. We will offer a replacement or a full refund, including original and return shipping costs.
Refunds are issued to your original payment method within 14 days of receiving the returned goods.
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6. Product Descriptions
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We aim to ensure all product details are accurate, but minor variations may occur. Colors may appear differently on screens.
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7. Intellectual Property
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All content on our site (images, logos, text, etc.) is the property of Wild & Funk or its licensors.
You may not use any content without our permission.
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8. Liability
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We are not liable for:
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Indirect or consequential losses
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Losses caused by misuse of our products
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Delays or failures outside our control
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Our total liability is limited to the amount you paid for the product.
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9. Privacy
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We collect and process your data in accordance with our [Privacy Policy]. Please review it for full details.
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10. Governing Law
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These terms are governed by the laws of the United Kingdom. Any disputes will be handled in UK courts, unless required otherwise by EU law.
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11. Changes to Terms
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We may update these terms at any time. Continued use of the website means you accept the current version.
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