SHIPPING POLICY
Standard 3-5 Working Day Delivery
Standard UK delivery is £6.50 for orders under £50.00, and free for orders of £50.00 or more. Your order will usually be dispatched within 3-5 working days. If we anticipate any delay with your order or an item is out of stock we will contact you and let you know. Your payment will not be processed until your order is ready to be despatched.
Next Working Day Delivery
UK Next Business Day delivery is £10.00. Your order will be dispatched on the same day if your order was placed before 12:00 noon, and should be with you the next business day.
International Deliveries Outside of the UK
Orders outside of the UK are shipped using either Fedex, UPS or their local partners. Orders are dispatched within 3-5 working days on the most efficient service for the size of the package and the country of delivery. Please allow between 7-10 days for delivery. Where available we will notify you with the tracking number and service.
If you have a query about the delivery of an order that you've already placed, please do not hesitate to call us on +44 (0) 333 344 3431 or email us.
RETURN & EXCHANGE POLICY
Please refer to our Terms & Conditions
You have the right to cancel your order within 14 days of receiving it, in line with UK and EU consumer protection laws.
To qualify for a return:
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Items must be returned within 14 days of notifying us
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Items must be unused, in original condition, and in original packaging
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Sealed items such as cosmetics, perfumes, or other personal care products cannot be returned once unsealed, due to health and hygiene reasons, unless they are faulty
Return Shipping
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You are responsible for the cost of returning non-faulty items
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We do not refund the original delivery cost unless the item is faulty or incorrect
Faulty or Incorrect Items
If your item is damaged, faulty, or incorrect, please contact us within 7 days of receipt at customerservice@wildandfunk.com. We will offer a replacement or a full refund, including original and return shipping costs.
Refunds are issued to your original payment method within 14 days of receiving the returned goods.